Privacy Policy

At Fiaz Technologies, we are committed to protecting your privacy and being transparent about how we collect, use, and protect your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information that we receive when you use our services, visit our website, or interact with us in any way. We believe that privacy is a fundamental right, and we design our services with privacy in mind. This policy applies to all our services, including our open source projects, website, and any future paid products or services we may offer.

We collect information that you provide directly to us and information that is automatically collected when you use our services. Personal information we may collect includes your name, age, email address, and contact details when you reach out to us or create an account. We also collect location information such as your IP address and general geographic location to help us understand where our users are located and to provide relevant services. Technical information is collected automatically, including your browser type, device information, operating system, and usage patterns to help us improve our services and ensure compatibility across different platforms.

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage patterns, and improve our services. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a longer period). You can control cookie settings through your browser preferences, though disabling certain cookies may affect the functionality of our website. We also use analytics tools to collect aggregated usage data that helps us understand how our services are being used.

We use the information we collect for several legitimate purposes. Primary uses include providing and improving our services, communicating with you about updates or support issues, and ensuring the security and proper functioning of our platforms. We analyze usage patterns to identify areas for improvement and to develop new features that better serve our users. Your contact information allows us to respond to your inquiries, provide technical support, and keep you informed about important changes to our services. We may also use aggregated, non-personally identifiable information for research and development purposes to enhance our open source projects and future offerings.

We do not sell your personal information to third parties, and we limit sharing to specific circumstances necessary for providing our services. We may share information with trusted service providers who help us operate our website and services, such as hosting providers or analytics services, but only under strict confidentiality agreements. We may disclose information when required by law, to protect our rights or property, or to ensure the safety of our users and the public. In the event of a business transaction such as a merger or acquisition, user information may be transferred, but we would notify users and ensure continued protection under this privacy policy. We never share personal information for marketing purposes without explicit consent.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include encrypted data transmission, secure server environments, and regular security assessments. We use industry-standard security protocols and work with trusted hosting providers who maintain high security standards. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. We regularly review and update our security practices to address emerging threats and maintain the highest level of protection possible for your information.

You have several rights regarding your personal information and how we handle it. You can request access to the personal information we have about you, ask for corrections if any information is inaccurate, or request deletion of your personal data by contacting us at privacy@fiaz.dev. You have the right to object to certain uses of your information and to request that we limit how we process your data. For our open source projects, much of the code and contribution history is publicly available by nature, but we respect privacy regarding any personal information shared privately. You can opt out of non-essential communications and modify your preferences at any time. We will respond to privacy requests within a reasonable timeframe and in accordance with applicable privacy laws.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements. Different types of information may be retained for different periods based on their purpose and legal requirements. Account information is typically retained while your account is active and for a reasonable period afterward. Communication records and support tickets may be kept longer for quality assurance and legal compliance purposes. When you request deletion of your personal data, we will delete or anonymize it unless we are required to retain it for legal reasons. We regularly review our data retention practices to ensure we are not keeping information longer than necessary.

As a technology company, we may transfer your personal information across international borders to provide our services effectively. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws. We work with service providers and partners who maintain adequate levels of data protection and have appropriate legal mechanisms in place for international transfers. If you are located in the European Union or other regions with specific data protection regulations, we ensure compliance with those requirements when handling your personal information. We are committed to maintaining the same level of privacy protection regardless of where your data is processed.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will notify you by posting the updated policy on our website and updating the Last Updated date. For material changes that affect how we handle your personal information, we may provide additional notice through email or other communication methods. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes indicates your acceptance of the updated privacy policy. If you disagree with any changes, you may discontinue using our services or contact us to discuss your concerns.