Terms of Service

By accessing or using Fiaz Technologies services, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our services. We may update these terms from time to time, and continued use constitutes acceptance of any changes. You must be at least 13 years old or have parental consent to use our services. These terms apply to all users, including visitors, registered users, and customers of our paid products.

Fiaz Technologies operates with a dual approach to software development and services. We create and maintain various open source projects that are freely available to the community, contributing to the advancement of technology and supporting developers worldwide. Additionally, we develop and plan to offer paid products and services to sustain our business operations and continue our mission of innovation. Our open source projects remain committed to community principles, while our commercial offerings provide enhanced features, support, and specialized solutions for businesses and organizations.

When creating an account with us, you are responsible for maintaining the confidentiality of your account credentials and must provide accurate and complete information. You are solely responsible for all activities that occur under your account and must notify us immediately of any unauthorized use. You may not use our services for any illegal or unauthorized purposes, and you must not attempt to gain unauthorized access to our systems or other user accounts. We expect all users to respect our platform and other users while engaging with our services.

We strive to maintain high service availability but cannot guarantee uninterrupted access to our services. Planned maintenance will be communicated in advance when possible, and we reserve the right to perform emergency maintenance as needed. You may not use our services in ways that could harm, disable, or impair our infrastructure or negatively impact other users. We reserve the right to limit or suspend access for violations of these terms, and fair use policies apply to prevent abuse of our resources. Service levels and available features may vary based on whether you're using our open source projects or paid products.

Each of our open source projects has its own specific license that governs how you can use, modify, and distribute that particular software. Please refer to the individual project repositories to understand the specific license terms and requirements for each project, as they may vary. For our paid products and proprietary services, all content, features, and functionality are owned by Fiaz Technologies and protected by intellectual property laws. Our trademarks, logos, and service marks are protected intellectual property. You retain ownership of content you create using our services, but you grant us a license to use your content as necessary to provide our services. We respect intellectual property rights and expect users to do the same.

For our paid products and services, subscription fees are billed in advance on a recurring basis as specified in your chosen plan. All fees are generally non-refundable except as required by law or as outlined in our specific refund policy for each product. Any price changes for paid services will be communicated at least 30 days in advance, giving you time to adjust your subscription if needed. You are responsible for keeping your payment information current and valid. Services may be suspended for non-payment after appropriate notice, and applicable taxes are your responsibility unless otherwise stated.

We are committed to protecting your privacy and only collect information that is necessary for providing and improving our services. When you interact with us or use our services, we may collect personal information including your name, age, email address, and location information such as your IP address and general geographic location. We use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage patterns, and improve our services. We also collect technical information such as browser type, device information, and usage analytics to help us understand how our services are being used and to identify areas for improvement. We do not sell your personal information to third parties and only share your data when necessary to provide our services, comply with legal obligations, or protect our rights. You have the right to access, correct, or request deletion of your personal data by contacting us at privacy@fiaz.dev. We implement appropriate security measures to protect your information and will notify you promptly if we become aware of any data breach that may affect your personal information.

Users are prohibited from using our services for any unlawful purposes or activities that violate local, national, or international laws. You may not attempt to interfere with or disrupt our services, infrastructure, or other users' experience. For our proprietary products, reverse engineering, decompiling, or attempting to extract source code is strictly prohibited. Sharing account credentials or allowing unauthorized access to your account is not permitted. Activities such as spamming, phishing, distributing malicious content, or violating the rights of other users or third parties are strictly forbidden and may result in immediate account termination.

Our services, both open source and paid products, are provided on an 'as is' basis without warranties of any kind, whether express or implied. We are not liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services. Our total liability for paid services is limited to the amount you have paid for those services in the past 12 months. You acknowledge that technology services involve inherent risks and that we cannot guarantee perfect functionality at all times. We are not responsible for issues arising from third-party services or integrations. Some jurisdictions do not allow certain limitations of liability, so these limitations may not apply to you.

You may terminate your account at any time through your account settings or by contacting us directly. We may terminate or suspend accounts for violations of these terms, with the severity of the violation determining whether advance notice is provided. Upon termination, your right to use our paid services ceases immediately, though our open source projects remain available under their respective licenses. We will provide reasonable notice before termination except in cases of serious violations that pose immediate risks to our services or other users. Certain provisions of these terms survive termination, and data export options may be available before account closure depending on the specific service.